Holistic Nursing & Healthcare Services, LLC understands that your physical and mental health information is very personal and private. We promise our clients that we will protect that information to the best of our ability through the preparation of our faculty, staff, and volunteers to use or disclose client’s data with the utmost caution and consideration. We support that promise by implementing technical safeguards that meet the highest business security standards in the industry.
Our Privacy Responsibilities
Holistic Nursing & Healthcare Services, LLC is required by law to:
- Maintain the privacy of your health information;
- Provide this notice that describes the ways we may use and share your health information; and
- Follow the terms of the notice currently in effect.
We reserve the right to make changes to this notice at any time and apply the new privacy practices to all information we maintain. Current notices will be available at Holistic Nursing & Healthcare Services, LLC facilities and on these pages. You may also request a copy of this notice from customer service or registration.
How We Use Your Health Information
When you receive care from Holistic Nursing & Healthcare Services, LLC, we may use your health information for treating you, billing for services, and conducting our normal business, known as health care operations. Examples of how we use your information include:
Treatment – We keep records of the care and services provided to you. Health care providers use these records to deliver quality care to meet your needs. For example, your doctor may share your health information with a specialist who will assist in your treatment. Some health records, including confidential communications with a mental health professional and substance abuse records, may have additional restrictions for use and disclosure under state and federal law.
Payment – We keep billing records that include payment information and documentation of the services provided to you. Your information may be used to obtain payment from you, your insurance company, or another third party. We may also contact your insurance company to verify coverage for your care or to notify them of upcoming services that may need prior notice or approval. For example, we may disclose health information about the services provided to you to claim and obtain payment from your insurance company or Medicare.
Health Care Operations – We use health information to improve the quality of care, train staff and students, provide customer service, manage costs, conduct required business duties, and make plans to better serve our communities. For example, we may use your health information to evaluate the quality of treatment and services provided by our physicians, nurses, and other health care workers.
Sharing Your Health Information
There are limited situations when we are permitted or required to disclose health information without your signed authorization (permission). These situations are:
- For public health purposes permitted or required by law, such as reporting communicable diseases, work-related illnesses, or other diseases; reporting births and deaths; and reporting reactions to drugs and problems with medical devices.
- To protect victims of abuse, neglect, or domestic violence.
- For health oversight activities, such as investigations, audits, and inspections.
- For lawsuits and similar proceedings.
- When required by law.
- When requested by law enforcement as required by law or court order.
- To coroners, medical examiners, and funeral directors.
- For organ and tissue donation.
- For research approved by our review process under strict federal guidelines.
- To reduce or prevent a serious threat to public health and safety.
- For workers’ compensation or other similar programs if you are injured at work.
- For specialized government functions such as intelligence and national security.
Other Uses Of Your Health Information:
We may use your health information to do the following:
- Tell you about health services and products that may benefit you.
- Share information with third parties who assist us with treatment, payment, and health care operations. (These business associates must follow our privacy practices.)
- Remind you of an appointment (Optional: notify the scheduler if you do not wish to be reminded).